Altertude

Andre Lindeque
Senior Servicing Consultant  

 

 

 

Are you thinking that GTC misspelt Altitude? Rest assured, both the word and the spelling are intentional.

So, what is Altertude?

Altertude is GTC’s overarching technology stack that has been created to engage with, report on, and maintain records for clients. It incorporates all the elements and platforms used to create a comprehensive financial wellness plan, providing a single repository in which one can view financial goals and aspirations, investment strategies, risk exposure, financial reports, and projections.

Altertude requires that a user alters their attitude once they use the various components of the package. By doing so, they are raising their game. So, whether it’s an alliteration, a spoonerism or even a malapropism, Altertude is a GTC word motivating a change of both attitude and expectation.

Altertude cuts through the jargon and complexity conventionally found in financial services and puts the power back in the hands of the investor. Altertude’s tools, combined with a professional financial advisor, and a client’s individual financial plan – incorporating one’s personalised goals – are ready for 24/7 viewing and simulation scenario setting.

Five of the many components of the tech-stack that make up Altertude include:

UniFi

GTC’s data transfer platform enables seamless automated capturing of employee benefit members’ fund information directly from the employer payroll into GTC’s administration platform. UniFi allows for the automated uploading of payroll data every month, a task previously viewed as possible only with significant people involvement. Using this proprietary technology, UniFi bypasses manual capturing with all the limitations that this process previously experienced.

RunwayEdge

Changes in the regulatory environment of retirement funds dictate that counselling must be provided to members on joining and leaving their retirement fund, as well as at other prescribed career milestones.

Whilst current legislation only requires that retirement funds engage with members in these few prescribed events, GTC believes that this is not enough and that it often comes too late to be of any meaningful assistance. At GTC, in combination with a participating employer, this regulated engagement is superseded, ensuring that retirement fund members are comprehensively aware of their financial options at various career milestones.

FlightPath

Using data and technology to engage effectively with our clients, has facilitated the development of a comprehensive reporting platform for trustees, management boards and human resource teams. This summarised business processing is available in real-time, in an easy-to-read graphic interpretation. This enhanced client experience ensures that transactions and interactions are aligned to deliverables and managed accordingly. Immediate access to statistical analysis and information summaries provides users, tasked with managing this information, with a level of comfort and confidence, previously unavailable in conventional administration systems.

Member Advice Portal Support (MAPS)

Heavily dependent on technology, retirement fund member engagement is ultimately a personal people experience. Integral to the delivery of meaningful financial information to a member is the team of client experience consultants. These advisors take individual members through the financial planning journey of scenarios and product choices. The MAPS team alleviates the conventional member’s frustration of having to access and collate personal information from a smorgasbord of insurance and investment companies, thereafter, having to interpret this and make statutorily irrevocable decisions.

TrueNorth

The keystone of Altertude is TrueNorth, GTC’s in-house financial analysis platform. TrueNorth was created – in consultation with independent actuaries – to consolidate an investor’s financial information, providing them with a holistic overview of their financial wellness in real time. TrueNorth allows for the personalising of variables to create and then plan for each user’s unique scenarios.

Avoiding the bias and favouritism that any human opinion cannot, TrueNorth dispassionately and objectively assesses risk, objectives, outcomes, and complex scenario assumptions. This powerful algorithmically driven planning tool, provides an investor with the equivalent of many human capabilities and hours, as could be compared with a significant undertaking from within a large old-school financial advisory practice.

Proud of Altertude, GTC welcomes the numerous opportunities to demonstrate Altertude’s powerful capabilities to members, employers, and other clients.