Employee Benefits Client Log In

Investment Administrator

Job specification

Investment Administrator

Contract position: Johannesburg and Cape Town

Key responsibilities

  • The accurate validation and processing of all client instructions into the administration system and ensuring the constant review and updating of the workflow system.
  • Ensure trades are matched between client notification and counterparty confirmation
    • Ensure broker / counterparty account and trade details reconcile with our records
    • Ensure that the managers notification reconciles with the counterparty confirmation
  • Accurately manage status of trades and requirements on workflow system.
  • Maintain broker settlement details, contact details and brokerage rates
  • Compile of incident reports and assist in implementing and maintaining process controls
  • Resolve external and internal queries relating to all trades from brokers, clients and custodians
    • Build and maintain healthy client and counterparty relationships to ensure resolution of settlement issues identified
  • Ensure all incoming work is captured within required turnaround times and before relevant cut off times as agreed upon in the Service Level Agreement with the clients.
  • Ensure that all instructions received comply with business rules and legislative requirements.
  • Assist with the prevention of fraud and money laundering by adhering to business and legal requirements.
  • Support fellow team members and team leader.
  • Transfer platform holdings on a daily basis.
  • Work with electronic transfer solutions for re-registration.
  • Ensure all accounts held by nominees reflect accurate transfer positions.
  • Perform investigation on transfer in and out requests.
Corporate actions
  • Attend to any queries or escalations relating to corporate actions from a security held within an underlying CIS.
  • Liaise with external managers to provide their corporate action election choice at least 2 days ahead of the custodian deadline.
Settlements and payments
  • Support client funds cash management including all client cash transactions
  • Support control account exception reporting and regulatory reporting
  • Undertake daily client and pooled FX trade processing and settlement management.
  • Internal/External stakeholder and client cash reporting in accordance with regulatory and legislative obligations that apply to GTC and its client groups.
  • Payment and processing of monthly management fees.
  • Monitor cash balances within the CIS fund’s and send re-alignment instructions to Administrator where cash balances exceed tolerance limits.
  • Monitor cash balances within underlying CIS funds and engage with managers to ensure sufficient liquidity.
Reconciliations 
  • Asset reconciliations – monitor investment holdings and transactions and the receipt of manual/electronic holdings and transaction statements from brokers and fund managers.
  • Cash reconciliations – Compare GL balances and transactions on the platform against corresponding bank accounts. Perform daily reconciliations to ensure all internal GLs reconcile as expected either via automated sweeps or manual matching.
  • Investigate variances/breaks from reconciliations.
  • Ensure that all breaks are resolved and cleared within a given timeframe.
  • Must have an understanding of regulations that apply within the region.
Fees
  • Payment and processing of monthly management fees.
  • Ensure accuracy of fee accruals applied at all times.
  • Prepare fee management schedules that provide the breakdown of fees per fee type.
Skills and experience required
  • A degree or equivalent in a finance, business or numerate discipline.
  • Three to five years’ experience in an investment administration role.
  • Sound knowledge of the either the life insurance industry including Pension Funds and/or the Unit Trust industry would also be an advantage.
  • Online banking experience.
  • Experience in client services.
  • Experience in using Excel for data analysis.
  • The ability to work accurately and to meet deadlines.
  • Excellent interpersonal and communication skills are essential.
Office hours
  • 08:00 and 17:00.
  • There will be occasions where the incumbent would need to work overtime.

Application Form