July 18, 2022

Having presented some of the capabilities and components of GTC’s Altertude platform in the previous Trendline, in this edition we are  drilling down into some of the individual components of the technology stack, giving some insight into its capabilities.  We start with RunwayEdge – GTC’s technology driven counselling and member engagement platform.  GTC has a strong team of people across our various national offices equipped with the required range of diverse skills and talents necessary to engage with the members of the retirement funds we administer and consult to.  Often not directly in the public domain, we’d like to introduce some of the people who make up the Member Advice Portal Support Team, or as we fondly refer to them – the MAPS squad.   RunwayEdge MAPS team    

Operated by people for people It’s easy to attribute the success of a digitally based system solely to anonymous backroom techies, software engineers, algorithms, and code.  GTC’s member engagement is however not only a digital platform.  There’s still lots of human input.  GTC has a strong team of people across our various national offices equipped with the required range of diverse skills and talents necessary to engage with the members of the retirement funds we administer and consult to.    Often not directly in the public domain, we’d like to introduce some of the people who make up the Member Advice Portal Support Team, or as we fondly refer to them – the MAPS squad.   MAPS’s job is to provide counselling and advice to fund members about the most important aspects of their working careers – the financial consequences... Read More